Course curriculum

  • 1

    Welcome to Leaders in Business

    • Download the Leaders in Business (LIB) Schedule

    • Resources (Under Construction)
  • 2

    Leadership

    • Video: This is what makes emplolyees happy at work | The Way We Work

    • Video: Seven Qualities of All Great Leaders | Brian Tracy

    • Online Article: How Four Seasons Built and Army of Customer Champions

    • Values Make the Company: An Interview with Robert Haas

    • Six Principles for Developing Humility as a Leader

    • 10 Principles for Leadership Presence, Annette Kramer

    • Slideshows - Leadership

    • Downloadable Slideshows - Leadership
  • 3

    Communications

    • For better and worse, we’re all connected

    • How coronavirus has transformed the way we communicate

    • The Big Idea - Leading Through Anxiety

    • Employee Burnout, Part 1: The 5 Main Causes

    • Extended DISC Profiles

    • Changing Attention Span and What it Means for Content in 2021

    • The secret to giving great feedback | The Way We Work

    • Slideshows - Communications

    • Downloadable Slideshows - Communications
  • 4

    Human Resources

    • One Sure Fire Way to Boost Focus at Work

    • Roles and Responsibilities Document

    • 10 Ways to Build Psychological Safety at Work

    • Free Tools from the Canadian Centre for Occupational Health and Safely (CCOHS)

    • 8 lessons on building a company people enjoy working for

    • Nearly 20 per cent of Canadians who resigned amid pandemic cited work stress: survey

    • Employee Handbook from the Canadian Federation of Independent Business (CFIB)

    • Slideshows - Human Resources

    • Downloadable Slideshows - Human Resources
  • 5

    Choice Management

    • 5 tips for dealing with meeting overload | The Way We Work, a TED series

    • Forget Time Management: Why You Should Practice Choice Management Instead

    • Why Leaders Should Put Their Oxygen Masks on First

    • Time Management Is About More Than Life Hacks

    • This Simple Parable Will Immediately Help You Prioritize Your Day

    • Signs that you're a MicroManager

    • Are you a MicroManager - Take the Quiz

    • 10 Keyboard Shortcuts to Speed up your Day

    • Get More Done: Try These 10 Simple Tips for Better To-Do Lists

    • Confessions of a recovering micromanager | Chieh Huang

    • Do you Suffer from the Urgency Addiction? It’s More Common Than you Think

    • Most Leaders Don't Even Know the Game They're In | Simon Sinek

    • Video: One Small Step, The Kaizen Way: Dr. Robert Maurer

    • Summary - Eat That Frog: A Practical Approach to Reaching Your Goals

    • Free E-Book - "Eat that Frog," by Brian Tracy

    • Video: Most Leaders Don't Even Know the Game They're In | Simon Sinek

    • Video: Confessions of a recovering micromanager | Chieh Huang

    • Slideshows - Choice Management

    • Downloadable Slideshows - Choice Management
  • 6

    Business Systems

    • The 5 Most Epic Customer Service Fails of All Time

    • How Inefficient Processes Are Hurting Your Company

    • How Bad Customer Service Can Kill Your Brand

    • Good Process, Bad Process

    • What is Process Optimization? Steps to Implement it

    • Slideshows - Business Systems

    • Downloadable Slideshows - Business Systems
  • 7

    Financial Management

    • FCA confirms CRA super priority over secured creditors on a GST/HST debtors’ property

    • Starting a business with poor personal credit: 3 tips to secure financing

    • Equifax Business Credit Report

    • The Ultimate Guide to Canadian Business Credit Scores

    • Are you personally liable for your business debts? The answer may surprise you

    • 7 Hidden Costs of a Business Loan

    • Video: 8 lessons on building a company people enjoy working for

    • 42 Basic Accounting Terms All Business Owners Should Know

    • Investopedia Financial Terms Dictionary

    • PivotLeader Financial-Ratio Analysis (Key Business Ratios)

    • PivotLeader Financial Ratios Cheat Sheet

    • Slideshows - Financial Management

    • Downloadable Slideshows - Financial Management
  • 8

    Coaching

    • Great Coaching Questions, List 1

    • Article: Most employees don’t feel their ideas are being heard

    • Most Managers Don’t Know How to Coach People. But They Can Learn.

    • Article: Bill Gates Admits That His Biggest Mistake Was Letting Android Win, Costing Microsoft $400 Billion

    • Managers as Coaches: How To Get Started

    • Video: Millennial Leadership: Stop Complaining, Start Coaching

    • Article: Good question. Impress everyone with our guide to asking better ones

    • Video: Brian Tracy on the law of incremental improvement

    • Article: MAYBE SO. MAYBE NOT… WE’LL SEE. (The parable of the Chinese Farmer)

    • Article: 15 QUALITIES OF A GOOD COACH IN THE WORKPLACE

    • Article: "I’m a life coach, you’re a life coach: the rise of an unregulated industry"

    • Slideshows: Coaching

    • Downloadable slideshows
  • 9

    Management

    • Article: 5 Tips to Become a More Effective Manager

    • Article: Catch People Doing Something Right – 4 Ways to Build Workplace Morale

    • Video: Why we need to catch people doing the RIGHT thing | Blair Glencorse | TEDxMidAtlantic

    • Article: Ten Things Never, Ever To Tell Your Manager

    • Article: What to Do If You Catch Your Boss in a Lie

    • Video: HBS Professor Linda Hill Says Leaders Must Engage with Emotions as Never Before

    • Article: 11 Entrepreneurial Strengths That Can Become Weaknesses As A Business Grows

    • 12 Great Benefits Of Reading 30 Minutes A Day

    • Article: How to Read More: The Simple System I’m Using to Read 30+ Books Per Year

    • Article: General James 'Mad Dog' Mattis Email About Being 'Too Busy To Read' Is A Must-Read

    • Article: The 4 Best Ways Leaders Can Boost Their Reading.

    • Article: 5 ways reading makes you a better leader

    • Article: Leadership vs. Management: the 5 Main Differences

    • Article: Leadership Vs. Management: A Key Lesson for Business Leaders

    • Slideshows: Management

    • Downloadable slideshows: Management & Final Wrap-up